Legal
Privacy policy
Last updated October 2026
BuyerMatch UK ("we") is the data controller for personal data processed through this website. Registered company name, number and address: [to be confirmed]. Contact: [privacy email to be confirmed].
What we collect
- Account details: name, email, phone number.
- Buying requirements: budget, areas, property types, timescale and chain position.
- Verification documents: photo ID, proof of funds and mortgage in principle.
- Usage data: sign-ins, pages viewed and actions taken.
Why we use it (lawful basis)
- To provide the service you signed up for (contract).
- To verify buyers and prevent fraud (legitimate interests and legal obligation).
- To send alerts you have switched on (consent — withdraw any time).
Who sees your data
Agents see your buying position and readiness, not your documents. Your contact details are shared only through our relay. Documents are stored privately and viewed only by our verification team.
How long we keep it
Verification documents are kept for [retention period to be confirmed] and then deleted. Account data is deleted when you close your account, unless law requires us to keep it.
Your rights
You can request access, correction, deletion, restriction or a copy of your data, and object to processing. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
See our cookie policy.